Facility Access (Open Gym)

Cancellation Policy

FACILITY ACCESS POLICY — Total Athlete Training Center Facility Access (Open Gym) is self-directed training during posted open hours (Mon–Fri 11–2, Sat 12–4). It is not a coached session — no coaching, programming, or spotting is provided. Before your first visit you must complete our intake and sign our Waiver & Release of Liability. Anyone under 18 must have a parent/legal guardian sign. Check in at the front for every visit. Eligibility: Independent use is for ages 16+. Under 16 may train only with a parent/guardian present and supervising, or in a coached program. Your responsibility: You train at your own pace and at your own risk. Warm up, train within your ability, and stop if you feel unwell or unsafe. Use equipment only as intended and only if you know how to use it safely; bring your own spotter when needed. Wear closed-toe athletic shoes and bring water. Facility care: Re-rack weights and return equipment, wipe down equipment and surfaces after use, and report anything damaged or unsafe to staff. Keep shared spaces clean. Passes are personal: Day passes, 10-visit packs, and monthly memberships are per person and non-transferable. Open Gym is for the registered participant only; non-checked-in guests may not train. Conduct: Our Code of Conduct applies at all times. Treat athletes, staff, and the facility with respect, follow staff instructions, and share equipment fairly. Injuries & emergencies: In an emergency, call 911, then notify staff. Report any injury to us as soon as possible, and disclose any health condition that affects safe participation. Billing & refunds: Day passes and 10-visit packs are non-refundable; the pack is valid 6 months and unused visits expire. Monthly memberships auto-renew and can be canceled anytime before the next billing date; dues already billed are non-refundable. By booking or using the facility, you agree to this policy, the Waiver & Release of Liability, and the Code of Conduct. Questions: admin@tatrackcenter.com